IL
Ishtiyaak L

1 reviews | Active since Feb 2015

21 Dec 2020, 16:11

Useless and Lies

Hi All once again useless vodacom asked me to call in on the 21st of this month to process my upgrade a useless consultant says my line can only be upgrade on the 3rd of march 2021 and as per vodacom login it shows 21/02/2021

Below is proof:

You’re now viewing: *** Upgrade due: 21 February 2021

So how does one continue to be with a network that lies and says they want to pull a copy of the contract it's so simple for me I will let 3 contracts expire next year port to Telkom with better service and cheaper options than this thig vodacom and let my other 2 expire in 2022 and port them also to telkom

I had issues with Telkom but service was way better than a network that is after more money and bigger clients

Keep your 2 cents reply I am not interested with you'll and don't let any one from your network call me to provide me service trusting vodacom was the biggest mistake I made and I will inform all the LATIBS on here to leave vodacom as there services sucks

Bye useless network

I can't wait to say HELLO TELKOM with 5 stars

0
Replies (2)
Vodacom
Vodacom's reply22 Dec 2020, 07:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  

Best regards,

IL
Ishtiyaak L's update22 Dec 2020, 08:55
Reviewer Update
I SAID I AM NOT INTERESTED TO TALK TO VODACOM SO IF ANY ONE CALLS ME I WILL BLOCK THE CALL

I HAVE MADE MY MIND UP I WILL PORT TO TELKOM AND RUTHER HAVE GREAT SERVICE AND **** SERVICE