sC
steven C
1 reviews | Active since Aug 2011
19 Aug 2020, 18:07
Useless and lack of service
Completely useless customer service and lack of feedback. I had Fibre to the home installed on Friday and am unable to use it despite calling every single day. I had no choice but to cancel the line now due to lack of interest from Vodacom.
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Vodacom's replyOfficial
20 Aug 2020, 09:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Aug 2020, 09:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team