Useless and ***********

This is my 3rd review. A recap, we relocated to a different province 15 Sep 2020. We arranged with vodacom to upgrade our existing wifi to fibre. All was good, a router was sent... till this day 06 January 2021 - NO ONE CALLED OR CAME TO ACTIVATE THE LINE. We have called and emailed multiple times, with more than 12 reference numbers. We have been charged for almost 4months of fibre that we do not have. Although we pay our cellphone bill, it is linked to our wifi bill - which shows we owe nearly R6000 for fibre WE NEVER RECEIVED. My cellphone is cut off, I cannot use my number anymore. I am so sick and tired of this USELESS company, with *********** employees.