Useless and Helpful...

<p>Due to unforseen circumstances my account was in the rears for three months, I have however paid my account up to date.. I am still waiting almost a week now for them to unblock my phone.</p> <p>1. Customer Care is useless they could not help me after numerous attempts o email to get this sorted out</p> <p>2. Their response to me our attempt to contact me had failed ( um you blocked my phone)</p> <p>3. I have sent my proof of payment to ********** about four times no repsonse.</p> <p>4. Finally got to talk to a lady from Customer Care she told me I must phone the number supp**** it is free on a vodacom number I had to to rmeinf her again that my phone is blocked cannot make calls nor receive any</p> <p>5. After numerious attempts via email I got no where</p> <p>6. I got to speak to a lady via Live chat and she finally helped with a email adress to email for the collections department</p> <p>7. I have no emailed twice and guess what no repsonse at all.</p> <p> </p> <p>W hen calling Vodacom we speak to a robot before finally going through to a consultant who cannot help in this matter, now here is my frustration , I cannot contact them at all as my phone is my only means of communications . I have no one around me during working hours who is vodacom to claim free calling. I cannot use my company line as it is not company related..</p> <p> </p> <p>They close at 5pm so do I how does a person solve this matter if we cannot get htrough to any of them have be email or phone?</p> <p> </p> <p>There website is useless been having techincal difficulties for last four days so cant even log on..</p> <p> </p> <p>I am livid.. I made a plan on my side they cant even meet me half way..</p>