Useless and don't care.

I've been with Vodacom for 15+ years. I got bombarded with 3-5 calls per day until I finally answered. The sales agent tried to convince me to upgrade my account. I kept saying I wasn't interested and eventually I said just do it. Upgrade through none of my phones work. Went to the Vodacom shop, the agent says to me that they are not allowed to upgrade a phone account to a Home Internet, because that only works on routers.

So she request an upgrade reversal. Vodacom's response is that they reverse the upgrade, but my service will only be connected on 1 June 2024. So they expect me to sit without a phone for a month.

I've been back to the Vodacom shop every second day to get feedback, because I can't even call 135 from my phone.

This is my home phone and my business phone. No one can call me and I can't call anyone and I don't have a landline.

If only the rest of their service was as "aggressive" as their sales agents.