USELESS and CLUELESS vodacom

Item: Vodacom
Rating: 1
Author: Mark B

Took out a contract beginning August 2016, received the wrong devices, billing was incorrect. I cancelled the contract and everything was returned back to them 16 August. These ********** are still billing me! I spoke to them numerous times via phone and FB messenger, every time explaining the same thing. They are so clueless and useless. I want my refund from theses *******!

Helpful (0)

Replies (2)

Vodacom's replyOfficial

09 Oct 2018, 17:34

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply09 Oct 2018, 17:34

Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

Mark B's updateReviewer Update

09 Oct 2018, 17:43

I am tired speaking to some stupid consultant. I want my refund

Mark B's update09 Oct 2018, 17:43

Reviewer Update

I am tired speaking to some stupid consultant. I want my refund