TT
Themba T
1 reviews | Active since Aug 2025
13 Aug 2025, 12:25
Useless and a ****
Since I took a business wireless with vodacom it never works and I cannot be able to cancel it due to their system, you can only cancel via email which it never works.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Aug 2025, 13:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Aug 2025, 13:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Aug 2025, 12:12Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this afternoon at 12:08pm you have confirmed the Tech was onsite this morning 15 Aug 2025 and the fibre has been restored. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Aug 2025, 12:12
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this afternoon at 12:08pm you have confirmed the Tech was onsite this morning 15 Aug 2025 and the fibre has been restored. Regards Vodacom Consumer Website Team
Best regards,