BP
Brian P
1 reviews | Active since Jan 2016
26 Aug 2025, 12:36
Useless AI for vodacom.
I have been trying to sign into my app for months now. I just cannot come right. The app refers me to vodacom chat bot which is absolutely useless. I sent and e mail and was told that all dealing will be referred to the useless chat bot. I called 135 aame thing useless chat bot. The weird part is that I have been STUCK for so long NOT one person from vodacom realises this nor does the STUPID chat bot realise this. Will I ever win with vodacom
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Vodacom's replyOfficial
26 Aug 2025, 13:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Aug 2025, 13:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team