Useless AI customer service

Trying to get through to a human at Vodacom Customer line is a nightmare. called 082135 and ***4 and the listed customer lines and you end up listening to a smart bot that can only help u with invoice and debit order date. If you dont require this info, the "Bot" says his goodbyes and drops your call. There is no option to speak to a HUMAN BEING. *** is this....You go online to request help and there too, you have to deal with this TOBI who can solve your issue....Are there still human beings that works at Vodacom?