useless agents

Never seen a useless network like vodacom even their agents i spoke to MIYELANI SITHOLE on Friday the 8th december she was telling me about the quotation i never requested because my phone was in for a warranty repair, i told her dat i won't pay and she said she will tell the repairs department to reject it, and i am surprised that you kept my phone in your advance centre for what exactly, i went to alberton today and i didn't get my phone and i want it ASAP because i don't get it or u want to break it and say it have another damage as you **** saying it have a physical damage whereby it only the screen protector that cracked and it must come along with a warranty void letter,