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venitia.mutavha venitia.mutavha
1 reviews | Active since Oct 2016
03 Jul 2021, 10:19
Useless accounts department
Vodacom is failing to update my account (i***) which was paid on the 21st of June. I have been receiving the annoying calls from their accounts department. I have submitted my proof of payment many times, and nothing has happened.
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Vodacom's replyOfficial
04 Jul 2021, 11:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jul 2021, 11:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team