useless

I received an sms saying that my service ticket was closed even though the people I asked to phone me, didn't. After struggling with a query from 2 December 2022, been given the run around by everyone including a team leader and his boy, namely Justin Boer and a Harvey. So far I've spoken to a Sihle, a Candy, a Marcilo, a Bello, a Fatiema and a Harvey. Some of them more than twice. Harvey who I guess is some type of manager promised to phone me back which he didn't. Instead, they asked the agent to phone me again and tell me that my request won't be seen to. I even asked them for the calls to be sent to me so that I can hear what was promised and they didn't even do that. I don't know which reference number is the proper 1 anymore. Ones I got are *** ec-1ese-1v6k9t

I still want someone who knows what they're doing to phone me to give me clarity.

Bevan ***