BJvR
Brendon Janse van Rensburg

1 reviews | Active since Mar 2017

06 Jul 2023, 19:30

Useless

Absolutely pathetic customer service, this is not the first time struggling with fibre and load service requests every single day but dont get any support. Even got escalated and personal email addresses and promises to follow up on the situation and still no help but they still expect you to pay full price while fibre service is absolutely useless every single night!!! Would give zero stars if i had the option.

0
Replies (1)
Vodacom
Vodacom's reply07 Jul 2023, 08:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team