QL
Quintin-Edward Leonard

1 reviews | Active since Jul 2016

12 Jul 2016, 14:37

Useless

<p>Have had insurance on my phone for 10 years have 2 SIM cards now cause the SIM card on the insurance wasn't in the phone at the time it was ****** they won't pay out. I'm paying insurance of +-R100 to cover a iPhone 6 of -+R16000 but apparently it's the SIM card that's worth R10 that is insured not the phone. Now l ask how does that work??????? </p>

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Replies (1)
Vodacom
Vodacom's reply13 Jul 2016, 05:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,