VS
Virgilia S
1 reviews | Active since Dec 2018
03 Sept 2019, 10:56
Useless
Still no resolution to my phone issue. Now worse than it was before. Today I am returning my debit order and lets see if vodacom will get any money out of me... I wont pay for a broken phone. Will also cancel all my contracts including the one I app**** for yesterday. Will never suggest anybody goes to this utterly incometent provider.
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Replies (2)
Vodacom's replyOfficial
03 Sept 2019, 15:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Sept 2019, 15:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
17 Sept 2019, 10:34Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. As per our discussion, our records indicate that your query is currently in hand with our Repairs Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team
Vodacom's reply17 Sept 2019, 10:34
Official
Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. As per our discussion, our records indicate that your query is currently in hand with our Repairs Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team