USELESS

I have had the worst experience trying to sort out my query, and up until now only received an email address as a method of contact because I am not allowed to talk to department who has messed up our account ?!!!!!<br> I have been sent from department to department with no avail and then the call gets cut off after 30 min (on average) and I am requested to rate the service. SERVICE. . . . WHAT SERVICE!!! I will be moving both our accounts to a new provider or I am going pay as you go. this upsets me as I have been a customer of Vodacom for at least 6 years. I can't even compare the service with Home Affairs 'cause I would be insulting Home Affairs.