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Shawn O
1 reviews | Active since Jul 2018
21 Apr 2022, 17:38
Useless
If there is anyone with a brain at Vodacom please can you help me as I have been dealing with total imbeciles.My ref is *** and my RAM ref that was cancelled my some bright spark called Jaqueline is V2P*** all I want is for Vodacom to come collect the sh@‘t phone they gave me but this is proving impossible but here is the kicker 1 day after the phone was delivered I got my new contact bill amazing how fast that side of the business works but GOD forbid you need any other assistance Vodacom your CEO should be fired for letting bad service like this carry on you have no concept of customer service I have mailed customer service twice as we’ll but keeping with Vodacom standards just an automated reply 💩
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Replies (2)
Vodacom's replyOfficial
22 Apr 2022, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Apr 2022, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Shawn O's updateReviewer Update
22 Apr 2022, 18:17I am still waiting for someone from Vodacom to contact me but then again they are vague in the response they give by saying in due course so I don’t know what this timeline could be
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Shawn O's update22 Apr 2022, 18:17
Reviewer Update
I am still waiting for someone from Vodacom to contact me but then again they are vague in the response they give by saying in due course so I don’t know what this timeline could be