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Vodacom's replyOfficial
14 Sept 2020, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Sept 2020, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LM
Lynette Mostert-Swart's updateReviewer Update
16 Sept 2020, 09:11Noboday has contacted me. Phoned to resolve my query that was closed without resolving it. Customer care could not resolve it and I requested the Supervisor who dropped the call whilst explaining. Call centers are useless: There is no reference for the call, so nobody will be held accountable.
LM
Lynette Mostert-Swart's update16 Sept 2020, 09:11
Reviewer Update
Noboday has contacted me. Phoned to resolve my query that was closed without resolving it. Customer care could not resolve it and I requested the Supervisor who dropped the call whilst explaining. Call centers are useless: There is no reference for the call, so nobody will be held accountable.