Useless

I had taken a laptop about 2-3 years ago which the contract should have been completed by now. No one has contacted nore has an SMS been sent to say that I have an upgrade due or that the contract is ending however I took an S10 with Vodacom which is now 1224.00 but when I spoke to the consultant at Vodacom based in Woodmead I signed a contract that states R850 how on Earth are we at 1224.00 and when rude staff of Vodacom contacts you they pretend as if you work at Vodacom and that you know how their ridiculous pricing works. I need this sort I mean seriously if its not the data that runs like tap water its rude and *********** staff members.