TM
Titus M
1 reviews | Active since Jul 2011
20 Dec 2025, 09:12
Useless
PLEASE CANCEL MY SERVICE!!!!! For a week no one is calling me and I have had no internet since Monday
Vodacom: Dear Valued Client We are aware of your reported has SR*** been created and shared with our Field Partners who will be contacting you shortly to schedule an appointment. Best Regards NoReply(2-1860N3R2).
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
20 Dec 2025, 09:17Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Dec 2025, 09:17
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TM
Titus M's updateReviewer Update
22 Dec 2025, 08:12Going for 2nd week without any call from Vodacom.
And still no internet
And still no internet
TM
Titus M's update22 Dec 2025, 08:12
Reviewer Update
Going for 2nd week without any call from Vodacom.
And still no internet
And still no internet
TM
Titus M's updateReviewer Update
25 Jan 2026, 19:38I need my pro rata reimbur*****t, since I didn’t have internet for over a week.
TM
Titus M's update25 Jan 2026, 19:38
Reviewer Update
I need my pro rata reimbur*****t, since I didn’t have internet for over a week.
TM
Titus M's updateReviewer Update
28 Jan 2026, 04:54I DON’T NEED VODACOM TO CALL ME. I’M WRITING IN CAPS SO MAYBE IT’S CLEAR TO WHOEVER IS READING THIS.
WHEN IS VODACOM REIMBURSING MY 1 WEEK AND COUPLE OF DAYS WITHOUT INTERNET?
YOU GOT THE CURTESY TO DEBIT THE FULL AMOUNT AND LAST WHEN I CALLED IN I WAS TOLD A PRO RATA WILL BE CHARGED.
WHEN IS VODACOM REIMBURSING MY 1 WEEK AND COUPLE OF DAYS WITHOUT INTERNET?
YOU GOT THE CURTESY TO DEBIT THE FULL AMOUNT AND LAST WHEN I CALLED IN I WAS TOLD A PRO RATA WILL BE CHARGED.
TM
Titus M's update28 Jan 2026, 04:54
Reviewer Update
I DON’T NEED VODACOM TO CALL ME. I’M WRITING IN CAPS SO MAYBE IT’S CLEAR TO WHOEVER IS READING THIS.
WHEN IS VODACOM REIMBURSING MY 1 WEEK AND COUPLE OF DAYS WITHOUT INTERNET?
YOU GOT THE CURTESY TO DEBIT THE FULL AMOUNT AND LAST WHEN I CALLED IN I WAS TOLD A PRO RATA WILL BE CHARGED.
WHEN IS VODACOM REIMBURSING MY 1 WEEK AND COUPLE OF DAYS WITHOUT INTERNET?
YOU GOT THE CURTESY TO DEBIT THE FULL AMOUNT AND LAST WHEN I CALLED IN I WAS TOLD A PRO RATA WILL BE CHARGED.
TM
Titus M's updateReviewer Update
09 Feb 2026, 12:07I opened the ticket on the 28th January and till today no feedback!!!!!!
Vodacom: Good Day Thank you for calling Vodacom FTTH. A ticket has been logged for downtime credit. Please note one of our team members will be inContact within 24-48 working hours. ***-055699 NoReply(2-18FZ3ODN).
Vodacom: Good Day Thank you for calling Vodacom FTTH. A ticket has been logged for downtime credit. Please note one of our team members will be inContact within 24-48 working hours. ***-055699 NoReply(2-18FZ3ODN).
TM
Titus M's update09 Feb 2026, 12:07
Reviewer Update
I opened the ticket on the 28th January and till today no feedback!!!!!!
Vodacom: Good Day Thank you for calling Vodacom FTTH. A ticket has been logged for downtime credit. Please note one of our team members will be inContact within 24-48 working hours. ***-055699 NoReply(2-18FZ3ODN).
Vodacom: Good Day Thank you for calling Vodacom FTTH. A ticket has been logged for downtime credit. Please note one of our team members will be inContact within 24-48 working hours. ***-055699 NoReply(2-18FZ3ODN).