JP
Jaun P

1 reviews | Active since Dec 2010

29 Jan 2022, 11:07

USELESS

Still waiting to be ported AFTER A WEEK, I just cannot understand how it can be so difficult to port to Vodacom from another network?!?!? First the initial port was done wrong, then after finally getting hold of someone the porting were cancelled and we had to do our self porting, then apparently there is a backlog at Vodacom in terms of numbers to be ported, will our porting happen before or after 2022?!?!?! Or do you just not give a flying **** as its prepaid, if this is how you work on pre paid then i shudder to know what its like on contract?!?! Long story short, i cannot purchase airtime or data on my Cell C sim as i dont know when and if i will ever be ported to Vodacom....... even after my first complaint i was advised that the porting has now been submitted and should happen, this was on Tuesday, ITS SATURDAY TODAY?!?!?!

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Replies (1)
Vodacom
Vodacom's reply29 Jan 2022, 11:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team