NM
Nomcebo M

1 reviews | Active since Feb 2024

07 Feb 2024, 20:21

Useless

The fact that there are no responses from all the reviews from Vodacom just goes to show how much they don’t care, my phone 3 weeks back just stopped having network, I thought it was load shedding. I restarted the device and nothing, I took it to Vodacom Middelburg Mall and they took it in for repairs , I got a message that the phone is ready for collection, got the phone it was fine, when I got home, it lost network again?? What were they fixing?? Really and now the phone has been scratched , what the hell Vodacom? It’s really high time I move to MTN coz their network coverage is way much better anyway. They will probably give me a better service, this month I will be paying an instalment for a device I never used. What nonsense!!!

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Replies (1)
Vodacom
Vodacom's reply08 Feb 2024, 07:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team