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Johnathan S
1 reviews | Active since Aug 2018
11 Apr 2019, 10:23
Useless.
The idiots at Vodacom cancelled my sim as i REPEATEDLY said MIGRATE TO PREPAID, now i have to drive in to re-RICA my sim, which been in use for 11years. Thank you to all you 'competent' people. Hope you get a huge raise for ALL your help. Pathetic.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Apr 2019, 10:46 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Apr 2019, 10:46
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Apr 2019, 12:17Dear Johnathan,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
We apologise for the inconvenience caused however when converting from contract to prepaid you will be require to RICA the sim card thereafter as the sim card will now be registered as Prepaid.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
We apologise for the inconvenience caused however when converting from contract to prepaid you will be require to RICA the sim card thereafter as the sim card will now be registered as Prepaid.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Apr 2019, 12:17
Official
Dear Johnathan,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
We apologise for the inconvenience caused however when converting from contract to prepaid you will be require to RICA the sim card thereafter as the sim card will now be registered as Prepaid.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
We apologise for the inconvenience caused however when converting from contract to prepaid you will be require to RICA the sim card thereafter as the sim card will now be registered as Prepaid.
Regards,
Vodacom Consumer Website Team
Best regards,