USELESS

Useless So on the 16th of May I app****, online, for an Upgrade on my phone. The order was accepted and I was sent a confirmation email. On the 18th I called to find out when will my phone be delivered; and I was told that my phone was returned from the courier to Vodacom on instruction from Vodacom. I asked why: 1st: I was told because there was suspected ***** on my upgrade request. the second time I called, I was told because the delivery address was wrong. Now, I want to re-apply; I'm told I can't; I can only apply after Thursday or Friday.... WHATTTT!!!!!!!! BUT the phone has already been returned to vodacom!!!!! So why the wait!!!??? I'm told it's the system!!!! HUH???!!!!

1. I had to call Vodacom to find out how far my order is; if they decided to cancel the order, why not inform me?? 2. Why do I need to wait until Thursday/Friday to re-apply when the phone has already been sent back to Vodacom, and Vodacom has received the phone?