Useless

No value for clients I have got an sms saying to recharge with R12 and get one gig for 7 days thereafter I topped up with R150 and called in as I did not get any feedback saying anything about that 1GB data,I was advised to wait until the offer expires maybe after it will be active called in again as requested spoke to Unathi who just put me on hold and dropped my call after waiting so long and busy at work! I then called in once more another 20+- mins spoke to nonpumlalo who advised you can stand a chance to win does not mean that you will get it if you recharge it seems like they know nothing about the products or services don't even value their clients and I work in a customer service environment and this was the worst experience I have ever come across.I spoke to grace the manager who has advised she will do a service request and feedback will be provided between 1-24 hours however no sms with any reference even sent and they will sort it out and offer compensation for the inconvenience caused after spending hours of my time as a customer I do hope this is escalated to see what people are really doing instead of doing their job theres no morlas nor manners that the staff had the situation that was dealt with is not acceptable. Please urgently advise me the way forward today its been almost a week- ********** 796