You don't even deserve 1 star .......So first we were billed +- R16 000.00 for a laptop which contact has ended , took a whole month to sort this out (stuff up nr 1) , they stopped the debit order so that the incorrect amount would not go off by debit order , once that was resolved after requesting the debit order to be reloaded IT WAS NEVER DONE !!!!!!!!!!!!!!!!!!! +- 4 MONTHS LATER ...... STILL NO DEBIT ORDER and now the account is in arrears after not receiving an invoice or sms to say what amount to pay we have phoned .... but no its to much work to actually just do your job correct the first time!!!!!!!! isn't it Vodacom? So we were told either we pay last months acc today and this months account on Monday or our phones will be disconnected how the HELL DOES THAT WORK ??????????????? so we are held responsible for your stuff up ? Great work Vodacom !!!!!!! I cant wait for our contracts to end all 4 of them its been absolute hell after always paying our bill on time never moaning never making a fuss .... its now done I will be taking this further !!!! Just cut our lines you will be sorry that you have us as customers!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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