USELESS.......

Trying to cancel my late fathers Vodacom contract.....an emotional thing to do, not helped by useless, non-existent service from the Vodacom legal and cancellations department...plus the inevitable *********** individuals in the Call Centre. Pretty pathetic experience with promised feedback that is never forthcoming. They suspended the account/line without any form of correspondence to myself....which was requested. Ongoing for over three weeks now (since i sent the original email to Vodacom - ********** Account is paid up to date,with 10 months to run on it....I want to settle the account in full, but cannot get Vodacom to give me a settlement figure. Showering themselves in glory as usual....for a communications company, they lack the ability to communicate.