KD
Kelz D
1 reviews | Active since Jan 2014
26 Nov 2019, 10:37
USELESS
I sent an Email to Vodacom to cancel my contract when I call back to do a follow up on the number 135 or 082 135 the call is dropped or it says the number you have dial does not exist. I call upgrades or sales department the only department that calls go trough when they transfer you the calls get dropped again I can't I want to leave your network due to your service. Wen I go to a branch here in Auckland Park Campus Square they CANT HELP AND SO USELESS EVERY QUESTION YOU ASK THEM IS CALL 135 THAT IS THEIR ANSWER TO EVERYTHING PLEASE CLOSE THAT BRANCH *********** ISENT THE WORD TO DESCRIBE THEM
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Replies (2)
Vodacom's replyOfficial
26 Nov 2019, 11:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply26 Nov 2019, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
KD
Kelz D's updateReviewer Update
29 Nov 2019, 09:32PLEASE DON'T REPLY WITH A SYSTERM GENERATED REPLAY IM STILL WAITING FOR AN AGENT TO CALL ME I WANT TO LEAVE YOUR USELESS NETWORK PLEASE
KD
Kelz D's update29 Nov 2019, 09:32
Reviewer Update
PLEASE DON'T REPLY WITH A SYSTERM GENERATED REPLAY IM STILL WAITING FOR AN AGENT TO CALL ME I WANT TO LEAVE YOUR USELESS NETWORK PLEASE