IK
Ian K
1 reviews | Active since Jun 2017
11 Sept 2022, 19:07
Useless
I was called and offered fiber. I gave the consultant my adress. After accepting the offer nobody get back to me. I even sent a mail to cancel the transaction but no mail acknowledged. So is the fiber available at my house? Is my subscription canceled? Will anyone came back to me ever?
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Vodacom's replyOfficial
12 Sept 2022, 07:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Sept 2022, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team