1 reviews | Active since Jul 2017

21 Jul 2017, 17:32

Useless

<p>My phone got ******..I phoned in the morning to report it... 5.30 that day , they still havent blocked it ..the guy can just use my phone and get all my details..i cant even sim swap because my phone is'nt blocked yet..pathetic service..it's a Dump</p>

0
Replies (2)
Vodacom
Vodacom's reply22 Jul 2017, 10:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply24 Jul 2017, 13:39
Official

Hi Marcio

As discussed, this matter has been resolved.

Have a pleasant day further!

Regards,

RJ

Best regards,