1 reviews | Active since Jun 2014
Useless!!
<p>I am not gonna write a whole essay again and again to get your attention. In the Tom Burke, Swar****er, Speculatie area we have probably the ****test reception and signal quality in the world!! Myself and my dad and all the people in this region have logged numerious complaints. On the 6th of April a person of Vodacom sent me an email to say it will take between 7-14 days to have technicians look into the problem and get in touch with me. Well, I can count, and I would say its way more than those days. </p> <p> </p> <p>A technician called my dad and said they interference problems of some sort. Mtn users dont have any issues, so I dont know what makes them better?? Thought Vodacom os the lead service provider?? You Are ****!! Hope this mail finds its way through to the CEO of Vodacom!! Cant wait for next year December to cancel my contract!!!!! So stop lying to your subscribers and just tell us you dont care. Would like to see if you send someone to collect my phone if i stop paying my account. Think Vodacom owes me koney of all the time I cant use my phone. </p> <p>If you have someone clever or someone that will talk the truth, let them call me. I am waiting</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
