1 reviews | Active since Oct 2013
Useless!!!
<p>Good day,</p> <p>I need to speak to a MANAGER ASAP! I have cancelled my Vodacom contract on the 31st of August 2016 and they still phone me weekly saying I have an outstanding Vodacom account I haven't been with Vodacom since last year.</p> <p>I NEED A MANAGER TO CONTACT ME, so we can sort this out!!!</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for the response, but I need a Manager to phone me please.
Thank you for the response, but I need a Manager to phone me please.
Dear Customer
We apologise for the inconvenience caused.
Your complaint was escalated to the Retentions Department. Their office confirmed that they could not reach you on the contact number. An email with feedback was sent to your email address as they are busy resolving this issue.
Regards
Roderique Lategan
Dear Customer
We apologise for the inconvenience caused.
Your complaint was escalated to the Retentions Department. Their office confirmed that they could not reach you on the contact number. An email with feedback was sent to your email address as they are busy resolving this issue.
Regards
Roderique Lategan
Good day Roderique,
They have contacted me today, and said everything is in order they are allocating it to my profile.
Good day Roderique,
They have contacted me today, and said everything is in order they are allocating it to my profile.