CF
Colin F

1 reviews | Active since Mar 2014

30 Mar 2017, 14:44

Useless

<p>So after six and a half hours of waiting Vodacom still have NOT re-connected my line. Despite promises at 08h10, by Dimpho, that it would be done in 1-2 hours, I still have no connection. Now I get told by Philisiwe, that it is because I paid the wrong account. Same account as January, yet February it gets "lost" yet it is MY mistake.</p> <p>Lets see if Vodacom can live up to this promise, re-connected by 16h20? I do not believe a word they say, USELESS!</p>

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Replies (1)
Vodacom
Vodacom's reply30 Mar 2017, 14:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,