<p>I took out a data contract in January the amount was pro rata which was fine but I did not get my night data. I went to the store to get the issue resolved. One month later I got an sms to tell me that they have given me extra data because the night data has not been resolved yet which was fine. Now on the first of march when I check my balance. My data from last month has not been carried forward and all my balances for this package are on zero. I cannot use the router at all which is so frustrating as I use this for business. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.