<p></p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Mathilda Roos to Vodacom</p> <p>9 February at 16:38 · </p> <p>After what seemed like a good upgrade in November Its 7 weeks now - from the 22nd December - that I cannot use my phone !!!!! . No calls, sms or data usage possible. Because I didn't pay my account I received 8 phone calls and 4 sms to tell me to pay my account. Meanwhile in 7 weeks of not being able to use my phone, losing business because of it I've been called 2 times to be told the query is escalated....................</p> <p>Top of Form<br />LikeShow More Reactions</p> <p>CommentShare</p> <p>Chronological</p> <p>Comments</p> <p> </p> <p>Vodacom Hi Mathilda<br /> <br /> I will call you back again as requested.<br /> ...See more</p> <p>LikeShow More Reactions</p> <p> · Reply · </p> <p>1</p> <p> · 10 February at 12:28</p> <p> </p> <p>Vodacom As discussed I have asked the Senior Consultant to prioritize your query.<br /> <br /> Apologies for the delay.<br /> <br /> ^JN</p> <p>LikeShow More Reactions</p> <p> · Reply · 10 February at 13:44</p> <p> </p> <p>Mathilda Roos 5 days later still no call, still no working phone</p> <p>LikeShow More Reactions</p> <p> · Reply · Just now</p> <p>Bottom of Form<br /> </p>
Dear Customer,
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Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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