Useless!!!!

<p>I upgraded to a redadvantange package and asked specifically what the monthly bill would come to. They said no more then R 1300.00. I then happiy loaded the app to see if I could track it.</p> <p> </p> <p>It said that my bill was R 2300.00, i then queried it only to confirm that they had double charged me with the package. They charged me for two contracts. I then logged copious amounts of calls, kept track of reference numbers and received sms's stating that my complaint had been logged. That was the first week of january.</p> <p>I spoke to a consultant now in accounts (before typing this) and she says that she can absolutely nothing wrong with what went off in the debit order ( OMG seriously Lebo) if you could do your job, we wouldnt be where we are today.</p> <p> </p> <p>I then logged another call and spoke to Justice, he then said that he cannot understand why so many calls have been logged. well is this not obvious my friend, its because no one at voadcom can do their job. If i dont follow up who will. He said that he will drop an email to the back office as the gentlmen there said he is knocking off and Justice will only return on Saturday and get back to me next week. So total time spent is 5 weeks and counting and still not resolved.</p> <p> </p> <p>what is our country coming to???</p> <p> </p> <p>Vodacom very clever, you cannot cancel the contract in advance but they can debit exaclty as they feel free to do. </p> <p>So after all this my logged calls and time spent has brought me nothing.</p> <p> </p> <p>I will never suggest vodacom to anyone and there service is terrible.</p>