Useless

<p>I paid an amount of R892.15 on the 8/9/16 this has still not been credited to my Vodacom account. I used my cell number as the reference instead of my account number. I have sent proof of payments multiple times to a fax number. to ********** and even to Ashwin Abrahams a supervisor !! Guess what my accounts were cut off again today. They have been cut off every month end ie. July, Aug and now Sept. I just feel totally powerless, the people I speak to on the phone at the call centre are very friendly and helpful but nothing happens. They will re-activate my account today and then it will be cut off at the end of October again.</p>