USELESS

<p>OK so this is my second post on HelloPeter, 6 emails to the vodacom customer care email and 5 calls to the call centre. All response that i get is a automated reply saying that i should phone the call centre.And it seems that no one can cancel my upgrade? it was 2-3weeks ago where i've upgraded my phone to a Note 5 (Vodacom promised to get this delivered in the next 2-3days..........its almost 3 weeks). Got told yesterday that they do not have stock of thisi phone.. So i asked him to cancel the order so i can submit a new upgrade. This apparently can't be done or your call centre is useless. I need someone to assist in cancelling this order (And please no automated response). I would like to cancel the order and also would like to find out what i owe Vodacom to end my relationship with them (Contract). Don't see why i need to pay someone that can't even do the basics right.</p>