1 reviews | Active since Jul 2016

23 Mar 2021, 17:46

Used numbers supp**** to new contracts

Dear vodacom This my first contract with vodacom and my brand new contract number has been previously used. I recieve calls and sms on a daily for a mrs naledi. It so annoying and rather disgraceful on vodacoms side. 2 weeks into my new contract and i have had enough with vodacom. Please change my number

0
Replies (1)
Vodacom
Vodacom's reply24 Mar 2021, 06:55
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team