1 reviews | Active since Aug 2015
My daughter bought 40Mb data bundle. Vodacom used the airtime and left the bundle as is. the number is ********** 786. On calling 111 they say it is a small amount and that once used it is gone. Vodacom randomly does this to people. If they ***** R10 from 25million customers they have 250million. They randomly take of 30 to 40 rand airtime from my account. I wonder if they get audited for the small amounts that they *****.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Bashier,
Feedback has been provided.
Regards,
Cassandra
Best regards,
Dear Bashier,
Feedback has been provided.
Regards,
Cassandra
Best regards,
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