aS
annette S

1 reviews | Active since Jan 2018

26 Apr 2018, 15:24

Urgently required

Hi There, I'm not posting this as a complaint - its merely cos i dont know who assisted me with my previous request. I requested my ITC number for a blacklisted phone. It was given to me telephonically by the person dealing with my complaint - only insurance will not accept this and requested it to be emailed to me on a letterhead. If someone could please do that for me, i would really appreciate it.

Thanking you in advance

0
Replies (2)
Vodacom
Vodacom's reply28 Apr 2018, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply28 Apr 2018, 09:25
Official

Good day Annette,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Theo

Best regards,