TL
Tammy L
1 reviews | Active since Dec 2023
12 Dec 2023, 15:32
Urgent Wi-Fi Installation & Configuration??
Further to my report on poor service 7/12 8:45 I now have the wi-fi installed on 11/12, but is it working???? No. I have spoken to various agents today and have been told the router need to be configured by Metrofibre. Surely it doesn't take over 24 hours to configure???? SR***
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Vodacom's replyOfficial
13 Dec 2023, 07:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2023, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team