MK
Mokutule K

1 reviews | Active since Jun 2023

17 Dec 2024, 13:12

Urgent: WhatsApp **** on My Vodacom Number

Urgent: WhatsApp **** on My Vodacom Number

Dear Vodacom Customer Service Team,

I hope this message finds you well. I'm writing to request urgent assistance with a critical issue affecting my Vodacom number, 0721x90***.

Over the past 24 hours, my WhatsApp account has been compromised, and my contacts have been receiving *****ulent messages requesting money.

I'm deeply concerned about the potential financial and reputational harm this **** may cause to my friends, family, and professional network. I kindly request your help in mitigating this situation.

Could you please assist me with a bulk messaging service to inform my contacts that my WhatsApp account has been compromised and that they should disregard any suspicious messages requesting money? I would greatly appreciate your prompt attention to this matter.

Thank you for your understanding and support during this challenging time.

Sincerely, Mr Kgobokoe

0
Replies (1)
Vodacom
Vodacom's reply18 Dec 2024, 08:59
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team