CW
Christa W
1 reviews | Active since Jan 2020
27 Dec 2020, 13:20
Urgent Urgent help needed
Since Tuesday we trying to get our viber back on line. It was disconnected for some or other reason they don't know why
A technician was suppose to come and see what is wrong. Sunday nobody has been here as yet
We follow up on a daily basis with NO SUCCESS
We run a AirB&B and this is costing us clients
We need urgent feedback
HP WASSERMAN
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Dec 2020, 07:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Dec 2020, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Jan 2021, 12:36Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply04 Jan 2021, 12:36
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that feedback was provided, your query has now been resolved. Regards Consumer Website Team
Best regards,