Urgent: *****ulent Account and Request for Immediate Action

recently received a notice stating that I owe Vodacom an amount of R9,120 for a contract allegedly taken out in 2024. I wish to formally state that I did not apply for or authorize this contract—this is a clear case of *****.

This is now the second *****ulent incident I have experienced involving Vodacom. In a previous case, unauthorized deductions were made from my bank account over several months. At that time, I had already settled my legitimate Vodacom contract and moved to a Pay-As-You-Go plan.

These ongoing *****ulent activities are not only distressing but are also negatively affecting my credit record, which I work hard to maintain in good standing.

I hereby request the following:

Immediate cancellation of the *****ulent account mentioned above.

Removal of any negative marks from my credit profile related to this incident.

Complete deletion of my personal and financial details from Vodacom’s system to prevent future occurrences.

I am not the only person affected—others have reported similar experiences. It is imperative that Vodacom reviews and strengthens the security measures within its systems to prevent such breaches.

Please acknowledge receipt of this email and confirm the steps that will be taken to resolve this matter.