CA
Calvin A
1 reviews | Active since Dec 2014
12 Sept 2023, 11:10
Urgent- sim activation
Hi there. I am unable to get through to the vodacom help centre. I need assistance to re-activate my sim card. It has been dormant and I urgently need to access the number. I would appreciate it.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Sept 2023, 12:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Sept 2023, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Sept 2023, 13:31Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly note that we tried calling on the number provided, however we were advised that we have the wrong number. Please note, that we will not be able to reactivate your number, if it was deleted due to inactivity. Kindly refer to our prepaid terms and conditions: https://www.vodacom.co.za/vodacom/terms/prepaid-sim-terms-and-conditions
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly note that we tried calling on the number provided, however we were advised that we have the wrong number. Please note, that we will not be able to reactivate your number, if it was deleted due to inactivity. Kindly refer to our prepaid terms and conditions: https://www.vodacom.co.za/vodacom/terms/prepaid-sim-terms-and-conditions
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Sept 2023, 13:31
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly note that we tried calling on the number provided, however we were advised that we have the wrong number. Please note, that we will not be able to reactivate your number, if it was deleted due to inactivity. Kindly refer to our prepaid terms and conditions: https://www.vodacom.co.za/vodacom/terms/prepaid-sim-terms-and-conditions
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly note that we tried calling on the number provided, however we were advised that we have the wrong number. Please note, that we will not be able to reactivate your number, if it was deleted due to inactivity. Kindly refer to our prepaid terms and conditions: https://www.vodacom.co.za/vodacom/terms/prepaid-sim-terms-and-conditions
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
CA
Calvin A's updateReviewer Update
15 Sept 2023, 09:10Hi please email me urgently. I need the sim activated asap. Thank you very much.
CA
Calvin A's update15 Sept 2023, 09:10
Reviewer Update
Hi please email me urgently. I need the sim activated asap. Thank you very much.