Urgent Request for Contract Cancellation - Account Number: I***

I am extremely frustrated with Vodacom's refusal to cancel my contract for the ****le. I requested the cancellation at the store last year, yet the contract remains active and I am still being charged. Despite my repeated attempts to resolve this issue, it has not been addressed, and I continue to incur charges for a service I no longer use.

My account number is I***, and I am requesting immediate action to have this contract cancelled and all further charges stopped.

I hope this issue will be resolved promptly, as I’ve already made the necessary request in person at your store.