Urgent refund and address removal from Transunion

Last month i wrote a review about a *****ulent account that was opened using my details which has been removed and cleared , thank you for that. I then received an email saying i will be refunded within 7days which i then sent a reply saying the account that was used has now been closed as i did not want any ***** deduction going off my account which no one bothered replying to and i sent a follow up email still no response. May i please get my refund from the account that im using as the agent told me that refunds gets done to the same account where fund collected from and in my case that account is no longer active. May you also send an instruction to transunion and request that they remove the address used for that *****ulent account as there's a address on my profile and i have no clue who is it and i would like to believe its the one that the *****sters have used when applying for the contract. I suggest that someone call me as no one made contact with me