1 reviews | Active since Dec 2024
Urgent: Line Activation Required – Immediate Assistance Needed
I am extremely frustrated with the level of service I am currently experiencing. If there were an option to give a zero rating, I would do so without hesitation. At this point, I genuinely do not understand why I am still with Vodacom, especially having to chase after service when there are multiple competitors available.
I urgently need assistance with getting my line back online. I have already received the router, and my premises are fiber ready. There is no justification for the delay — please activate my fiber service immediately.
Kindly arrange for someone to contact me as a matter of urgency to resolve this issue without further delay. If this matter cannot be resolved promptly, please be transparent so I can make an informed decision and move to another service provider.
I expect urgent attention to this matter.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
