Urgent internet access needed

Item: Vodacom
Rating: 1
Author: Danielle M

My internet access has been offline since Friday 1 of September 2023.

SR*** - reference number.

This has been an ongoing issue, I have experience multiple down time and I would like to be refunded for down time now and for the past as I am fed-up now.

Contact me on *** please.

Thank you

Helpful (0)

Replies (1)

Vodacom's replyOfficial

04 Sept 2023, 10:04

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply04 Sept 2023, 10:04

Official